Market landscapes / Enterprise AI Platforms & Automation
Decagon
AI agents that handle customer conversations across voice, chat and email. Decagon builds, optimises and scales these agents for enterprises in financial services, travel, healthcare, retail and other sectors.
Conversational AI & Customer Support Agents501-1,000 peopledecagon.ai ↗
Updated 23 October 2026
Hiring now
From Decagon's own jobs board, checked every week.
Hiring sales leadership. Three sales leadership roles are on the list, which usually means the sales team is about to grow underneath them.
Roles are advertised in Europe, the US and the UK.
With a senior software engineer, product, talent on the list, it is preparing to hire at a faster pace.
Where the roles are
Against its sector
Decagon has more open roles than any other company in Conversational AI & Customer Support Agents. 6 of the 8 active companies in this sub-sector are advertising roles.
Funding
Decagon announced a $250 million Series D in January 2026, led by Coatue Management and Index Ventures.
Source: published announcement
Who Decagon competes with
The other active companies we file under Conversational AI & Customer Support Agents, sorted by how much they are hiring.
Where this fits
We track hiring and team changes across all 147 companies in Enterprise AI Platforms & Automation.
Our talent report for this sector shows how Decagon's team compares with its competitors.
What is in it:
- Every company's team size, side by side, grouped by sub-sector
- Who grew their team over the last year, and by how much
- Who is losing people: attrition for each company, against the sector average
- Who is hiring right now, and how many open roles each has
I am Ben Jackson. I map this market, and I hire the commercial teams inside it: sales, marketing, product and delivery.
If you are building a team at a company like Decagon, want to work at one, or think Decagon is filed in the wrong place, put 20 minutes in my diary.
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